How it works
Here’s exactly what happens from the moment you get a quote to the moment a claim is paid.
Your process
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Most claim decisions within 24 hours
The 4-step process
01
Enter your reg and mileage. We price your plan against your actual vehicle, in under a minute.
02
Pick from four tiers. See the full part list before you commit — no surprises later.
03
Use any approved UK garage for servicing. Your plan travels with you, not with one dealership.
04
Garage diagnoses the fault, sends it to us, we authorise repair — most decisions within 24 hours.
Ready when you are
Enter your reg and mileage and see your plan options in under a minute.
Making a claim, in detail
1
Stop driving if the fault is unsafe, and get the vehicle to an approved garage.
2
Ask the garage to call our claims line with the diagnosis before starting repair work.
3
We check the fault against your plan’s cover and confirm authorisation — usually same day.
4
Garage repairs the vehicle; we pay the garage directly for authorised work, so you’re not out of pocket up front.